Frequently Asked Questions
Everything you need to know about the Rdelab Voice Agent.
How does the AI actually sound?
It sounds incredibly human. We use advanced text-to-speech models (like ElevenLabs) that include pauses, breaths, and natural intonations. Most prospects don't realize they are talking to an AI until we tell them.
Can the AI handle objections like "I'm busy" or "Send me an email"?
Yes. During setup, we train the AI on your specific sales script and common objections. It can gracefully handle "I'm busy" (e.g., "I completely understand. When is a better time to call back?") and knows when to push vs. when to back off.
What happens if the AI doesn't know the answer?
Instead of hallucinating, the AI is programmed to say: "That's a great question, let me have a human expert call you back with the exact details." It then flags the lead in your CRM for manual follow-up.
Is it legal to use AI for cold calling?
Yes, provided you follow regulations. The AI always discloses that it is an AI assistant at the start of the call. We also support Do-Not-Call (DNC) list scrubbing to ensure you only call opted-in or B2B leads compliantly.
How does billing work if I run out of minutes?
We will notify you at 80% usage. If you exceed your limit, you can either upgrade your plan or purchase "Top-up" minute packs at a flat rate. The AI will never abruptly stop mid-call due to billing.
Still have questions?
Talk to our team